:root{
  --tg-blue:#3390ec;
  --tg-blue-dark:#2481cc;
  --page-bg:#f0f0f4;
  --card-bg:#ffffff;
  --text-secondary:#8e8e93;
  --border:#e3e3e8;
  --green:#30b04e;
  --orange:#e0942a;
  --red:#e5484d;
  --teal:#12a594;
}
*{box-sizing:border-box; -webkit-tap-highlight-color:transparent;}
html,body{margin:0;padding:0;background:var(--page-bg);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased;height:100%;}
body{min-height:100vh;}
button,input{font-family:inherit;}

.top-toggle{display:flex;gap:4px;background:#e4e4ea;border-radius:12px;padding:4px;margin:10px 10px 6px;flex-shrink:0;}
.toggle-btn{flex:1;border:none;background:transparent;padding:10px 8px;font-size:14px;font-weight:700;color:#48484f;border-radius:9px;cursor:pointer;transition:background .15s,box-shadow .15s,color .15s;}
.toggle-btn.active{background:#fff;color:#000;box-shadow:0 1px 4px rgba(0,0,0,.18);}

/* Патч "Убрать рамку телефона-в-телефоне": раньше .phone/.notch/.status-bar
   рисовали декоративный чёрный корпус устройства с фейковым notch и "9:41"
   статус-баром — это была демо-обёртка для показа прототипа на широком
   десктопе, но на РЕАЛЬНОМ телефоне Mini App открывался внутри этой мелкой
   имитации вместо того, чтобы занять весь экран. .screen теперь сам —
   настоящий полноэкранный контейнер приложения (100dvh с запасным 100vh для
   браузеров без dvh), без чёрного бордюра/notch/скруглений/тени. На широких
   экранах (десктоп) ограничиваем ширину колонкой ~640px по центру — так
   приложение не растягивается на весь монитор, но НЕ имитирует устройство. */
.screen{background:var(--page-bg);overflow:hidden;position:relative;width:100%;height:100vh;height:100dvh;display:flex;flex-direction:column;}
@media (min-width:700px){
  .screen{max-width:640px;margin:0 auto;}
}

.tg-topbar{display:flex;align-items:center;gap:10px;padding:8px 10px;background:#f7f7f8;border-bottom:1px solid var(--border);flex-shrink:0;}
.tg-back{display:flex;align-items:center;justify-content:center;width:28px;height:28px;color:var(--tg-blue);flex-shrink:0;cursor:pointer;transition:opacity .15s;}
.tg-back.disabled{opacity:.25;pointer-events:none;}
.tg-back svg{width:12px;height:20px;}
.tg-title-wrap{flex:1;display:flex;flex-direction:column;align-items:center;line-height:1.15;overflow:hidden;}
.tg-title{font-size:15px;font-weight:700;color:#000;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%;}
.tg-subtitle{font-size:11.5px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%;}
.tg-menu{width:28px;height:28px;display:flex;align-items:center;justify-content:center;color:var(--tg-blue);font-size:19px;font-weight:700;letter-spacing:1px;flex-shrink:0;cursor:pointer;}

.content{flex:1;overflow-y:auto;padding:12px 12px 14px;}

.start-hero{min-height:100%;display:flex;align-items:center;justify-content:center;padding:clamp(12px,4vh,32px);}
.start-logo{display:block;width:min(100%,520px);height:auto;max-height:calc(100dvh - 150px);object-fit:contain;border-radius:50%;box-shadow:0 10px 30px rgba(0,0,0,.18);}

.dispatch-bar{display:none;align-items:center;justify-content:space-between;gap:10px;padding:9px 12px;background:#eaf4ff;border-bottom:1px solid #cfe7ff;flex-shrink:0;cursor:pointer;}
.dispatch-bar-label{font-size:12.5px;font-weight:700;color:var(--tg-blue-dark);}
.dispatch-bar-badge-wrap{display:flex;align-items:center;gap:6px;}
.dispatch-bar-dot{width:8px;height:8px;border-radius:50%;background:#cfe7ff;transition:background .2s;}
.dispatch-bar-dot.active{background:var(--red);}
.dispatch-bar-dot.pulse{animation:dispatch-pulse 1s ease-out;}
@keyframes dispatch-pulse{0%{box-shadow:0 0 0 0 rgba(229,72,77,.55);}100%{box-shadow:0 0 0 8px rgba(229,72,77,0);}}
.dispatch-bar-badge{display:none;min-width:20px;text-align:center;background:var(--red);color:#fff;font-size:12px;font-weight:800;border-radius:10px;padding:3px 8px;}
.dispatch-bar-badge.bump{animation:dispatch-badge-bump .45s ease;}
@keyframes dispatch-badge-bump{0%{transform:scale(1);}35%{transform:scale(1.45);}100%{transform:scale(1);}}

.filter-row{display:flex;gap:8px;margin-bottom:10px;}
.filter-chip{flex:1;background:var(--card-bg);border:1.5px solid var(--border);border-radius:12px;padding:9px 6px;text-align:center;cursor:pointer;box-shadow:0 1px 2px rgba(0,0,0,.04);}
.filter-chip.active{background:#eaf4ff;border-color:var(--tg-blue);}
.filter-chip-icon{display:block;font-size:16px;}
.filter-chip-count{display:block;font-size:16px;font-weight:800;color:#000;margin-top:2px;}
.filter-chip-label{display:block;font-size:10px;color:var(--text-secondary);margin-top:1px;}
.filter-chip.active .filter-chip-label{color:var(--tg-blue-dark);}
.filter-secondary{font-size:11.5px;color:var(--text-secondary);text-align:center;padding:6px 0 10px;cursor:pointer;}
.filter-secondary.active{color:var(--red);font-weight:700;}

.link-card{background:var(--card-bg);border-radius:12px;padding:12px 14px;margin-bottom:12px;display:flex;align-items:center;justify-content:space-between;box-shadow:0 1px 2px rgba(0,0,0,.04);cursor:pointer;font-size:14px;font-weight:600;}
.link-card .chev{color:var(--text-secondary);font-size:15px;}
.badge-count{background:var(--tg-blue);color:#fff;font-size:11px;font-weight:700;border-radius:10px;padding:1px 7px;margin-left:6px;}

.section-title{font-size:13px;font-weight:700;color:#48484f;margin:4px 2px 8px;text-transform:uppercase;letter-spacing:.3px;}
.tier-tile{background:var(--card-bg);border-radius:12px;padding:13px 14px;margin-bottom:10px;display:flex;align-items:center;gap:12px;box-shadow:0 1px 2px rgba(0,0,0,.04);cursor:pointer;transition:transform .1s;}
.tier-tile:active{transform:scale(.98);}
.tier-icon{width:38px;height:38px;border-radius:50%;background:#eafaf0;display:flex;align-items:center;justify-content:center;font-size:18px;flex-shrink:0;}
.tier-info{flex:1;min-width:0;}
.tier-title{font-size:14.5px;font-weight:700;color:#000;}
.tier-range{font-size:12.5px;color:var(--text-secondary);margin-top:1px;}
.tier-rate-wrap{text-align:right;flex-shrink:0;}
.tier-rate{font-size:15px;font-weight:800;color:var(--green);}
.tier-rate-sub{font-size:10.5px;color:var(--text-secondary);}

.card{background:var(--card-bg);border-radius:12px;padding:14px;margin-bottom:12px;box-shadow:0 1px 2px rgba(0,0,0,.04);}
.field-label{font-size:12.5px;color:var(--text-secondary);margin-bottom:6px;font-weight:500;}
.form-input{width:100%;border:1.5px solid var(--border);border-radius:10px;padding:11px 12px;font-size:15px;color:#000;outline:none;background:#fbfbfd;}
.form-input:focus{border-color:var(--tg-blue);background:#fff;}
.amount-row{display:flex;align-items:center;gap:8px;}
.amount-input{flex:1;border:none;outline:none;font-size:24px;font-weight:700;color:#000;background:transparent;padding:2px 0;width:100%;}
.amount-unit{font-size:15px;font-weight:600;color:var(--text-secondary);}
.hint-warn{margin-top:8px;font-size:12px;color:var(--orange);font-weight:600;display:none;}
.usdt-preview{margin-top:8px;font-size:14px;font-weight:700;color:var(--tg-blue-dark);}
.field-group{margin-bottom:12px;}
.field-hint{font-size:11px;color:var(--text-secondary);line-height:1.35;margin-top:5px;}
/* PATCH60 (доп. пункт C) — «Вас обслуживает оператор: ...» на карточке
   заявки клиента, см. renderClientDetail в app.js. */
.op-assigned-note{padding:6px 2px 0;font-size:12.5px;color:var(--text-secondary);font-weight:600;}
.phone-field{display:grid;grid-template-columns:minmax(106px,auto) 1fr;gap:8px;}
.country-select{min-width:106px;border:1.5px solid var(--border);border-radius:10px;padding:10px 8px;background:#fbfbfd;color:#000;font-size:14px;font-weight:700;outline:none;}
.country-select:focus{border-color:var(--tg-blue);background:#fff;}
.phone-input{min-width:0;}
.pan-field{position:relative;}
.pan-field .form-input{padding-right:62px;letter-spacing:.35px;}
.issuer-logo{position:absolute;right:9px;top:50%;transform:translateY(-50%);min-width:42px;padding:4px 5px;border-radius:6px;background:#eaf4ff;color:var(--tg-blue-dark);font-size:9.5px;font-weight:900;text-align:center;letter-spacing:.2px;}
.card-identification{margin-top:6px;font-size:12px;font-weight:700;color:#3c3c43;}
.dest-row{display:flex;gap:7px;flex-wrap:wrap;}
.dest-btn{flex:1 1 auto;min-width:100px;background:#f0f0f4;border:1.5px solid transparent;border-radius:10px;padding:10px 8px;font-size:12.5px;font-weight:700;color:#000;cursor:pointer;text-align:center;}
.dest-btn.selected{background:#eaf4ff;border-color:var(--tg-blue);color:var(--tg-blue-dark);}
.asset-source-options{margin:12px 0;}
.pill-readonly{margin-top:10px;background:#eaf4ff;color:var(--tg-blue-dark);font-size:13px;font-weight:700;padding:9px 12px;border-radius:10px;}
.wallet-gate-block{margin-top:10px;}
.wallet-gate-q{font-size:12.5px;color:var(--text-secondary);margin-bottom:8px;font-weight:500;}
.wallet-gate-warn{background:#fdecec;color:#9c2a2e;border-radius:10px;padding:10px 12px;font-size:12.5px;font-weight:600;line-height:1.4;margin-bottom:8px;}
.wallet-gate-btn{width:100%;border:none;border-radius:12px;padding:12px;font-size:14px;font-weight:700;cursor:pointer;margin-top:6px;text-align:center;}
.wallet-gate-btn.yes{background:#eaf4ff;color:var(--tg-blue-dark);}
.wallet-gate-btn.no{background:#f0f0f4;color:#e5484d;}
.btn-primary{width:100%;background:var(--tg-blue);color:#fff;border:none;border-radius:12px;padding:15px;font-size:16px;font-weight:700;cursor:pointer;box-shadow:0 2px 8px rgba(51,144,236,.35);}
.btn-primary:disabled{background:#c6c6cc;box-shadow:none;cursor:not-allowed;}
.btn-secondary{width:100%;background:#f0f0f4;color:#e5484d;border:none;border-radius:12px;padding:13px;font-size:14.5px;font-weight:700;cursor:pointer;margin-top:2px;}
.btn-op{width:100%;background:#eaf4ff;color:var(--tg-blue-dark);border:1.5px solid #cfe7ff;border-radius:11px;padding:12px;font-size:14px;font-weight:700;cursor:pointer;margin-bottom:8px;text-align:left;display:flex;align-items:center;justify-content:space-between;}
.btn-op:disabled{background:#f0f0f4;color:#b7b7bd;border-color:#e8e8ec;cursor:not-allowed;}
.btn-op.done{background:#eafaf0;color:var(--green);border-color:#c9f0d6;}
.btn-op.danger{background:#fdecec;color:var(--red);border-color:#f8cfd0;}
.btn-escalate{width:100%;background:#eaf4ff;color:var(--tg-blue-dark);border:1.5px solid #cfe7ff;border-radius:12px;padding:13px;font-size:14.5px;font-weight:700;cursor:pointer;margin-top:10px;}

.review-caption{font-size:13px;color:var(--text-secondary);text-align:center;margin-bottom:12px;}
.review-row{display:flex;justify-content:space-between;padding:9px 0;border-bottom:1px solid #f2f2f6;font-size:13.5px;gap:10px;}
.review-row:last-child{border-bottom:none;}
.review-row .k{color:var(--text-secondary);flex-shrink:0;}
.review-row .v{font-weight:700;color:#000;text-align:right;word-break:break-word;}

.status-badge{display:inline-block;font-size:11px;font-weight:700;padding:3px 9px;border-radius:8px;}
.status-new{background:#eaf4ff;color:var(--tg-blue-dark);}
.status-progress{background:#fff3e0;color:var(--orange);}
.status-ok{background:#e6f9ee;color:var(--green);}
.status-done{background:#e6f9ee;color:var(--green);}
.status-rejected{background:#fdecec;color:var(--red);}

.operator-antifraud-row{width:100%;min-height:50px;border:1px solid var(--border);background:#fff;border-radius:12px;padding:12px 14px;margin:0 0 12px;display:flex;align-items:center;justify-content:space-between;gap:12px;box-shadow:0 1px 2px rgba(0,0,0,.04);color:#1c1c1e;font-size:14px;font-weight:800;text-align:left;cursor:pointer;}
.operator-antifraud-row:active{background:#f7f7f8;}
.operator-risk{border:1px solid var(--border);border-left:4px solid var(--red);background:#fff;border-radius:12px;padding:11px 12px;margin-bottom:12px;box-shadow:0 1px 2px rgba(0,0,0,.04);}
.operator-risk-head{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:13px;font-weight:800;margin-bottom:8px;}
.risk-level{font-size:10.5px;padding:3px 8px;border-radius:8px;background:#fdecec;color:#9c2a2e;}
.operator-antifraud-status,.operator-antifraud-modal-status{font-size:11px;font-weight:800;padding:4px 9px;border-radius:9px;text-align:center;}
.operator-antifraud-status.not-rated,.operator-antifraud-modal-status.not-rated{background:#f0f0f4;color:#6d6d72;}
.operator-antifraud-status.requires-review,.operator-antifraud-modal-status.requires-review{background:#fdecec;color:#b4232c;}
.operator-antifraud-modal{display:flex;flex-direction:column;max-height:86%;overflow-y:auto;}
.operator-antifraud-modal .modal-head{flex-shrink:0;margin-bottom:10px;}
.operator-antifraud-modal-status{align-self:flex-start;margin-bottom:12px;flex-shrink:0;}
.operator-risk-grid{display:grid;grid-template-columns:auto minmax(0,1fr);gap:5px 10px;font-size:11.5px;line-height:1.35;}
.operator-risk-grid span{color:var(--text-secondary);}
.operator-risk-grid b{text-align:right;overflow-wrap:anywhere;color:#1c1c1e;}
.operator-risk-history{grid-column:1/-1;margin-top:9px;padding-top:10px;border-top:1px solid var(--border);font-size:11px;line-height:1.4;color:#3c3c43;}
.operator-risk-history>b{display:block;text-align:left;margin-bottom:5px;}
.operator-risk-history>div{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;padding:6px 0;border-top:1px solid #f2f2f6;}
.operator-risk-history>div span{color:#3c3c43;overflow-wrap:anywhere;}
.operator-risk-history time{color:var(--text-secondary);font-size:9.5px;white-space:nowrap;}
.operator-risk-history .operator-risk-history-empty{display:block;color:var(--text-secondary);}

.order-row{background:var(--card-bg);border-radius:12px;padding:12px 14px;margin-bottom:9px;display:flex;align-items:center;justify-content:space-between;box-shadow:0 1px 2px rgba(0,0,0,.04);cursor:pointer;gap:8px;}
.order-row.suspicious{border:2px solid var(--red);background:#fffafa;}
.order-risk-label{font-size:10.5px;color:#b4232c;font-weight:900;margin-top:4px;text-transform:uppercase;}
.order-row-main{min-width:0;}
.order-row-num{font-size:14px;font-weight:700;color:#000;}
.order-row-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--red);margin-right:6px;box-shadow:0 0 0 2px #fdecec;vertical-align:middle;}
.order-row-sum{font-size:12px;color:var(--text-secondary);margin-top:1px;}
.empty-state{text-align:center;color:var(--text-secondary);font-size:13px;padding:40px 20px;}

.banner-ok{background:#e6f9ee;border:1px solid #bdeecd;color:#1c7a43;border-radius:12px;padding:12px;font-size:13px;line-height:1.5;margin-bottom:10px;font-weight:600;}
.banner-log{font-size:11.5px;color:var(--text-secondary);margin:-4px 0 12px 2px;}
.banner-error{background:#fdecec;border:1px solid #f8cfd0;color:#9c2a2e;border-radius:12px;padding:12px;font-size:13px;line-height:1.5;margin-bottom:12px;font-weight:600;}
.status-block{border-radius:12px;padding:13px 14px;margin-bottom:12px;font-size:13.5px;line-height:1.5;}
.status-block.wait{background:#f0f0f4;color:#48484f;}
.status-block.warn{background:#fff7e6;color:#8a6314;}
.status-block.success{background:#e6f9ee;color:#1c7a43;font-weight:600;}
.status-block.rejected{background:#fdecec;color:#9c2a2e;font-weight:600;}
.requisite-card{background:#f6faff;border:1.5px dashed #b9daf7;border-radius:12px;padding:12px 14px;margin-bottom:12px;}
.requisite-bank{font-size:12.5px;color:var(--text-secondary);font-weight:600;}
.requisite-name{font-size:15px;font-weight:800;color:#000;margin-top:4px;}
.requisite-num-row{display:flex;align-items:center;gap:8px;margin-top:3px;}
.requisite-num{font-size:19px;font-weight:800;color:#000;letter-spacing:.5px;}
.requisite-line{font-size:13.5px;color:#1c1c1e;font-weight:600;margin-top:5px;}
.copy-btn{background:#eaf4ff;border:1px solid #b9daf7;border-radius:8px;width:26px;height:26px;font-size:14px;line-height:1;color:var(--tg-blue-dark);cursor:pointer;flex-shrink:0;}
.copy-btn:active{background:#d7ebff;}
.file-row{display:flex;align-items:center;gap:8px;margin:8px 0;}
.file-name{font-size:12.5px;color:var(--green);font-weight:600;}

.bank-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:10px;}
.bank-btn{background:#f0f0f4;border:1.5px solid transparent;border-radius:10px;padding:11px 8px;font-size:12.5px;font-weight:700;color:#000;cursor:pointer;text-align:center;}
.bank-btn.selected{background:#eaf4ff;border-color:var(--tg-blue);color:var(--tg-blue-dark);}
/* Патч "Блокировка реквизитов" (31): банк уже отправлен клиенту (все 6
   кнопок блокируются) или конкретно этот банк уже был использован ранее —
   визуально одинаково приглушены, но used ещё и получает пометку в тексте
   кнопки (см. app.js bank-used-mark), чтобы отличать "заблокирован сейчас"
   от "выбывший из оборота навсегда по этой заявке". */
.bank-btn:disabled{opacity:.4;cursor:not-allowed;}
.bank-btn.used{text-decoration:line-through;}
.bank-used-mark{display:block;font-size:9.5px;font-weight:700;text-decoration:none;opacity:.8;margin-top:2px;}

.chat-empty{color:var(--text-secondary);font-size:12.5px;text-align:center;padding:14px 0;}
.chat-bubble{max-width:80%;border-radius:12px;padding:8px 11px;font-size:13px;line-height:1.4;}
.chat-bubble.client{align-self:flex-start;background:#f0f0f4;color:#000;border-bottom-left-radius:3px;}
.chat-bubble.operator{align-self:flex-end;background:var(--tg-blue);color:#fff;border-bottom-right-radius:3px;}
.chat-bubble.admin{align-self:flex-end;background:#6b3fa0;color:#fff;border-bottom-right-radius:3px;}
/* Системные уведомления в чате (патч 31, напр. «Клиент запросил новые
   реквизиты») — центрированная плашка без подписи отправителя/времени,
   визуально отличная от обеих реплик сторон. */
.chat-bubble.system{align-self:center;max-width:90%;background:#fff3cd;color:#7a5b00;font-size:12px;font-weight:600;text-align:center;border-radius:10px;}
.bubble-sender{font-size:10px;font-weight:700;opacity:.65;margin-bottom:2px;}
.bubble-time{font-size:9.5px;opacity:.55;margin-top:3px;text-align:right;}
.bubble-text{white-space:pre-wrap;word-break:break-word;}
.chat-attachment{margin-top:6px;min-width:220px;max-width:100%;border:1px solid rgba(0,0,0,.14);border-radius:10px;padding:9px;background:rgba(255,255,255,.3);overflow:hidden;}
.chat-attachment-head{display:flex;align-items:center;gap:8px;margin-bottom:7px;min-width:0;}
.chat-attachment-icon{width:30px;height:30px;border-radius:7px;background:#e74c3c;color:#fff;font-size:9px;font-weight:900;display:flex;align-items:center;justify-content:center;flex-shrink:0;}
.chat-attachment-jpeg .chat-attachment-icon,.chat-attachment-png .chat-attachment-icon{background:rgba(255,255,255,.7);font-size:16px;}
.chat-attachment-info{display:flex;flex-direction:column;min-width:0;line-height:1.2;}
.chat-attachment-info strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;}
.chat-attachment-info small{font-size:10px;opacity:.7;margin-top:2px;}
.chat-attach-img{display:block;width:auto;max-width:100%;max-height:320px;border-radius:8px;object-fit:contain;background:repeating-conic-gradient(#eee 0 25%,#fff 0 50%) 50%/16px 16px;cursor:zoom-in;}
.chat-pdf-viewer{width:100%;min-height:180px;display:flex;flex-direction:column;align-items:center;justify-content:center;background:#d8d8dc;border-radius:8px;padding:8px;overflow:auto;}
.chat-pdf-status{padding:45px 12px;color:#555;text-align:center;font-size:12px;font-weight:600;}
.chat-pdf-status.error{color:#8a2d2d;background:#fff3f3;border-radius:7px;padding:18px 12px;}
.chat-pdf-canvas{display:block;max-width:100%;height:auto;background:#fff;box-shadow:0 1px 5px rgba(0,0,0,.24);}
.chat-pdf-nav{display:flex;align-items:center;justify-content:center;gap:10px;margin-top:8px;color:#222;font-size:12px;font-weight:700;}
.chat-pdf-nav button{width:32px;height:28px;border:0;border-radius:14px;background:#fff;color:#222;font-size:20px;line-height:1;cursor:pointer;}
.chat-pdf-nav button:disabled{opacity:.35;cursor:default;}
.chat-pdf-full-name{color:#fff;text-align:center;font-size:13px;font-weight:700;margin-bottom:8px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.chat-attachment-fallback{padding:18px 10px;border-radius:8px;background:rgba(255,255,255,.65);font-size:12px;text-align:center;}
.chat-attach-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px;}
.chat-attach-action{margin-top:6px;border:0;border-radius:8px;padding:7px 10px;background:rgba(255,255,255,.7);color:inherit;font-size:11.5px;font-weight:700;cursor:pointer;}
.chat-bubble.client .chat-attach-action{background:#e3e3ea;}
.chat-file-picker{display:inline-flex;align-items:center;justify-content:center;border:1.5px solid var(--tg-blue);border-radius:9px;padding:9px 12px;color:var(--tg-blue-dark);background:#eaf4ff;font-size:12.5px;font-weight:700;cursor:pointer;}
.chat-file-picker-icon{width:40px;height:40px;padding:0;border-radius:50%;font-size:18px;flex-shrink:0;}
.chat-file-picker input{display:none;}
.chat-media-lightbox{position:fixed;inset:0;z-index:10000;background:rgba(0,0,0,.92);display:flex;align-items:center;justify-content:center;padding:max(12px,env(safe-area-inset-top)) max(12px,env(safe-area-inset-right)) max(12px,env(safe-area-inset-bottom)) max(12px,env(safe-area-inset-left));touch-action:manipulation;}
.chat-media-lightbox-close{position:absolute;top:max(10px,env(safe-area-inset-top));right:max(10px,env(safe-area-inset-right));z-index:2;width:42px;height:42px;border:0;border-radius:21px;background:rgba(0,0,0,.58);color:#fff;font-size:30px;line-height:1;cursor:pointer;}
.chat-media-lightbox-image{display:block;max-width:100%;max-height:calc(100dvh - 32px);object-fit:contain;cursor:zoom-out;user-select:none;-webkit-user-select:none;}
.chat-pdf-lightbox{align-items:stretch;padding-top:max(56px,calc(env(safe-area-inset-top) + 48px));}
.chat-pdf-lightbox .chat-attachment{width:100%;max-width:1100px;margin:auto;border:0;background:transparent;padding:0;overflow:visible;}
.chat-pdf-lightbox .chat-pdf-viewer{height:calc(100dvh - 90px);min-height:300px;background:#303034;}
body.chat-lightbox-open{overflow:hidden;}

/* ---------------- floating chat widget (патч "Чат по заявке", 30) ----------------
   Плавающая кнопка чата — фиксирована в правом нижнем углу экрана заявки
   (и у клиента, и у оператора, показывается/скрывается в render(), см. app.js).
   Открывает НЕ навигацию, а оверлей поверх текущего экрана заявки — сама
   заявка (content/stickyBottom) при этом не перерисовывается и не теряет
   состояние, см. chatPanelOverlay ниже. */
.chat-fab{position:absolute;right:16px;bottom:calc(20px + env(safe-area-inset-bottom,0px));z-index:20;width:52px;height:52px;border-radius:50%;background:var(--tg-blue);color:#fff;display:flex;align-items:center;justify-content:center;font-size:23px;box-shadow:0 4px 14px rgba(51,144,236,.45);cursor:pointer;}
.chat-fab-icon{line-height:1;}
.chat-fab-badge{position:absolute;top:-3px;right:-3px;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--red);color:#fff;font-size:10.5px;font-weight:800;display:flex;align-items:center;justify-content:center;box-shadow:0 0 0 2px #fff;}

.chat-panel-overlay{position:absolute;inset:0;background:var(--page-bg);z-index:55;display:flex;flex-direction:column;}
.chat-panel{display:flex;flex-direction:column;height:100%;}
.chat-panel-head{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;background:#f7f7f8;border-bottom:1px solid var(--border);flex-shrink:0;}
.chat-panel-title{font-size:15px;font-weight:800;color:#000;}
.chat-panel-close{width:30px;height:30px;display:flex;align-items:center;justify-content:center;color:var(--text-secondary);font-size:19px;cursor:pointer;flex-shrink:0;}
/* Патч "Блокировка реквизитов" (31) — закреплённая строка с кнопкой
   «Запросить новые реквизиты» СРАЗУ под шапкой панели, ВНЕ
   .chat-panel-messages (которая одна прокручивается, flex:1;overflow-y:auto
   ниже) — поэтому при скролле ленты сообщений эта строка не уезжает,
   остаётся на месте (flex-shrink:0, обычный сосед по flex-column, а не
   position:sticky — тут это и не нужно, весь родитель и так flex-колонка
   на всю высоту панели). Рендерится только у клиента, см. app.js::requestReqBarHtml. */
.chat-panel-request-bar{flex-shrink:0;padding:10px 12px;background:#fff3cd;border-bottom:1px solid var(--border);}
.chat-request-req-btn{width:100%;background:#fff;border:1.5px solid #e3b341;border-radius:10px;padding:9px 10px;font-size:12.5px;font-weight:700;color:#7a5b00;cursor:pointer;text-align:center;}
.chat-request-req-btn:disabled{opacity:.55;cursor:not-allowed;}
.chat-request-indicator{flex-shrink:0;padding:8px 12px;border-bottom:1px solid var(--border);font-size:12px;font-weight:700;text-align:center;}
.chat-request-indicator.active{background:#fdecec;color:#b4232c;}
.chat-request-indicator.idle{background:#f7f7f8;color:#8e8e93;font-weight:600;}
.chat-panel-messages{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:10px;}
.chat-upload-state{min-width:220px;}
.chat-upload-file{display:flex;flex-direction:column;min-width:0;}
.chat-upload-file strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;}
.chat-upload-file small{font-size:10px;opacity:.8;margin-top:2px;}
.chat-upload-progress{height:3px;margin-top:8px;border-radius:2px;background:linear-gradient(90deg,rgba(255,255,255,.2),#fff,rgba(255,255,255,.2));background-size:200% 100%;animation:chat-upload-pulse 1.1s linear infinite;}
.chat-upload-actions{display:flex;gap:6px;margin-top:7px;}
.chat-upload-actions button{border:0;border-radius:7px;padding:5px 8px;font-size:11px;font-weight:700;cursor:pointer;}
@keyframes chat-upload-pulse{to{background-position:-200% 0;}}
.chat-panel-input-row{display:flex;align-items:center;gap:8px;padding:10px 12px calc(10px + env(safe-area-inset-bottom,0px));background:#f7f7f8;border-top:1px solid var(--border);flex-shrink:0;}
.chat-attach-btn{width:36px;height:36px;border-radius:50%;padding:0;background:#eaf4ff;color:var(--tg-blue-dark);border:none;font-size:17px;cursor:pointer;flex-shrink:0;}
.chat-attach-btn:disabled{opacity:.5;cursor:not-allowed;}
.chat-panel-input-row input[type=text]{flex:1;border:1.5px solid var(--border);border-radius:18px;padding:9px 14px;font-size:13.5px;outline:none;background:#fff;}
.chat-panel-input-row input[type=text]:focus{border-color:var(--tg-blue);}
.chat-send-btn{width:36px;height:36px;border-radius:50%;background:var(--tg-blue);color:#fff;border:none;font-size:15px;cursor:pointer;flex-shrink:0;}
.chat-send-btn:disabled{background:#c6c6cc;cursor:not-allowed;}

.sticky-bottom{position:absolute;left:0;right:0;bottom:0;z-index:15;flex-shrink:0;}
.main-btn-wrap{padding:10px 12px calc(10px + env(safe-area-inset-bottom,0px));background:linear-gradient(to top,var(--page-bg) 70%,rgba(240,240,244,0));}
.review-actions{display:flex;flex-direction:column;gap:8px;}
.review-actions .btn-secondary{margin:0;}

.tab-bar{display:flex;background:#f7f7f8;border-top:1px solid var(--border);padding:6px 4px calc(6px + env(safe-area-inset-bottom,0px));}
.tab-item{flex:1;display:flex;flex-direction:column;align-items:center;gap:2px;padding:4px 2px;cursor:pointer;color:#9a9aa0;}
.tab-item.active{color:var(--tg-blue);}
.tab-icon{font-size:19px;}
.tab-label{font-size:9.5px;font-weight:600;text-align:center;line-height:1.1;}

.chat-input-row{display:flex;gap:8px;padding:8px 10px calc(8px + env(safe-area-inset-bottom,0px));background:#f7f7f8;border-top:1px solid var(--border);}
.chat-input-row input{flex:1;border:1.5px solid var(--border);border-radius:18px;padding:9px 14px;font-size:13.5px;outline:none;background:#fff;}
.chat-input-row input:focus{border-color:var(--tg-blue);}
.chat-send-btn{width:36px;height:36px;border-radius:50%;background:var(--tg-blue);color:#fff;border:none;font-size:15px;cursor:pointer;flex-shrink:0;}

.final-actions{margin-top:2px;}
.btn-review{width:100%;background:#eaf4ff;color:var(--tg-blue-dark);border:1.5px solid #cfe7ff;border-radius:11px;padding:12px;font-size:14px;font-weight:700;cursor:pointer;margin-top:8px;}
.star-row{display:flex;gap:6px;font-size:28px;line-height:1;}
.star{color:#d8d8de;cursor:pointer;transition:color .1s;}
.star.filled{color:var(--orange);}
.form-textarea{width:100%;border:1.5px solid var(--border);border-radius:10px;padding:11px 12px;font-size:14px;color:#000;outline:none;background:#fbfbfd;resize:vertical;font-family:inherit;}
.form-textarea:focus{border-color:var(--tg-blue);background:#fff;}

.op-home-card{background:var(--card-bg);border-radius:12px;padding:16px;margin-bottom:12px;box-shadow:0 1px 2px rgba(0,0,0,.04);cursor:pointer;display:flex;align-items:center;gap:12px;}
.op-home-card-suspicious{position:relative;}
.suspicious-draft-dot{position:absolute;right:14px;top:14px;width:10px;height:10px;border-radius:50%;background:var(--red);box-shadow:0 0 0 3px #fdecec;}
.suspicious-draft-badge{min-width:20px;height:20px;padding:0 6px;margin-left:5px;border-radius:10px;background:var(--red);color:#fff;font-size:11px;font-weight:800;align-items:center;justify-content:center;vertical-align:1px;}
.op-home-card-busy{opacity:.55;pointer-events:none;}
.op-home-icon{font-size:26px;}
.op-home-title{font-size:15px;font-weight:700;color:#000;}
.op-home-sub{font-size:12px;color:var(--text-secondary);margin-top:2px;}
.admin-request-filter{width:100%;}
.admin-request-chat{min-height:220px;max-height:52vh;overflow-y:auto;padding:12px;margin-bottom:12px;background:#fff;border-radius:12px;display:flex;flex-direction:column;gap:10px;}
.admin-request-compose{display:flex;flex-direction:column;gap:10px;margin-top:10px;}
.admin-request-attachment{border:0;cursor:pointer;text-align:left;}

.toast{position:absolute;left:16px;right:16px;bottom:96px;background:rgba(30,30,32,.92);color:#fff;font-size:12.5px;font-weight:600;text-align:center;padding:10px 14px;border-radius:10px;z-index:40;opacity:0;pointer-events:none;transition:opacity .2s,transform .2s;transform:translateY(6px);}

.modal-overlay{position:absolute;inset:0;background:rgba(0,0,0,.45);z-index:50;display:flex;align-items:flex-end;justify-content:center;}
.modal-box{background:#fff;border-radius:16px 16px 0 0;padding:16px 16px calc(16px + env(safe-area-inset-bottom,0px));width:100%;max-height:82%;overflow-y:auto;}
.modal-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:4px;}
.modal-title{font-size:16px;font-weight:800;color:#000;}
.modal-close{width:32px;height:32px;border:0;background:transparent;padding:0;display:flex;align-items:center;justify-content:center;color:var(--text-secondary);font-size:20px;cursor:pointer;flex-shrink:0;}
.modal-sub{font-size:12px;color:var(--text-secondary);margin-bottom:14px;line-height:1.4;}
.modal-field{margin-bottom:12px;}
.modal-field-label{font-size:12.5px;color:var(--text-secondary);margin-bottom:5px;font-weight:600;}
.modal-field-hint{font-size:11px;color:var(--text-secondary);margin-top:3px;}
.toast.show{opacity:1;transform:translateY(0);}

/* Патч "Роль администратора" (PATCH53) — меню выбора роли под кнопкой «⋯» */
.role-menu-list{display:flex;flex-direction:column;gap:8px;margin-top:6px;}
.role-menu-item{width:100%;background:#f0f0f4;border:1.5px solid transparent;border-radius:11px;padding:13px 14px;font-size:15px;font-weight:700;color:#000;text-align:left;cursor:pointer;}
.role-menu-item:hover{background:#eaf4ff;border-color:var(--tg-blue);color:var(--tg-blue-dark);}

.risk-modal{display:flex;flex-direction:column;max-height:82%;overflow:hidden;}
.risk-modal .modal-head{flex-shrink:0;}
.risk-modal .modal-title{font-size:16.5px;line-height:1.35;}
.risk-modal-body{overflow-y:auto;flex:1 1 auto;margin:2px 0 12px;}
.risk-block{margin-bottom:14px;}
.risk-block:last-child{margin-bottom:0;}
.risk-block-title{font-size:13.5px;font-weight:800;color:#000;margin-bottom:4px;}
.risk-block-text{font-size:13px;color:#3c3c43;line-height:1.5;}
.own-payment-confirm{display:flex;align-items:flex-start;gap:9px;background:#f7f7f8;border:1px solid var(--border);border-radius:10px;padding:10px 11px;font-size:13px;line-height:1.45;color:#1c1c1e;cursor:pointer;}
.own-payment-confirm input{width:18px;height:18px;margin:1px 0 0;flex-shrink:0;accent-color:var(--tg-blue);}
.payment-safety-hint{margin-top:8px;background:#fff6df;border-radius:9px;padding:9px 10px;color:#725414;font-size:11.5px;line-height:1.45;}
.risk-modal .btn-primary{flex-shrink:0;}
.modal-close.disabled{opacity:.35;pointer-events:none;}
.risk-modal-error{background:#fdecec;color:#9c2a2e;border-radius:10px;padding:10px 12px;font-size:12.5px;font-weight:600;line-height:1.4;margin:0 0 10px;flex-shrink:0;}
.review-warning-modal{padding-top:20px;}
.review-warning-modal .modal-title{margin-bottom:10px;}
.review-warning-text{font-size:14px;line-height:1.5;color:#1c1c1e;margin-bottom:14px;}
.review-warning-modal .risk-modal-error{margin:10px 0 0;}
.operator-warning-ack{grid-column:1/-1;background:#fff6df;border-radius:9px;padding:9px 10px;color:#725414;font-weight:700;line-height:1.4;}

@media (max-width:380px){
  .content{padding-left:9px;padding-right:9px;}
  .phone-field{grid-template-columns:100px minmax(0,1fr);gap:6px;}
  .country-select{min-width:100px;padding-left:6px;padding-right:4px;font-size:13px;}
  .phone-input{padding-left:9px;padding-right:9px;font-size:14px;}
  .operator-risk-grid{grid-template-columns:1fr;gap:2px;}
  .operator-risk-grid b{text-align:left;margin-bottom:4px;}
  .operator-risk-history{grid-column:1;}
  .operator-risk-history>div{display:block;}
  .operator-risk-history time{display:block;margin-top:2px;white-space:normal;}
}

@media (min-width:700px){
  .modal-box{max-width:640px;border-radius:16px 16px 0 0;}
  .phone-field{grid-template-columns:130px 1fr;}
}